Manage Orders and Cancellation

Place an order

Here’s how you can place an order:

  1. Select a product that you want to order
  2. On product details page, click on ‘ADD TO CART’ or ‘BUY NOW’
  3. Now, in pop-up, select a Size and Quantity and press ‘Done’
  4. Next, you need to visit your cart by clicking on cart button (top right corner)
    Choose a payment method
  5. Review order details and click on ‘CHECKOUT’
  6. Here, add the delivery address and click on ‘PLACE ORDER’

Depending on your payment mode, the order will be confirmed in the following manner:

Online Payment: Complete the payment process with Paytm and your order will be confirmed instantly.

COD: To confirm your COD order, you have to fill correct resident address if we realize that you fill wrong and fake resident detail 2 or more time we’ll deactivate your login credential.

Yes, every product listed on the Loot Shop Product is available in ‘single’ quantity. There is no minimum order quantity required for the order to be processed.

If your customer wants a product that is out of stock, you can let us know through mail to order@lootshop.in. These are the steps to give us on mail-

  1. Product name.
  2. Product Image
  3. Quantity, Size, Color(if product have variation)
  4. Send detail to order@lootshop.in 

We will receive your request and make the necessary arrangements.

No. All products, live on our Store, are in-stock . However, product change and are updated on a daily basis. So if you would like to order a particular product, you should do it right away and make the payment. Else, it can go out of stock later.

Cancellations

You cancel your order with the help of “CANCEL” button.

  1. Go to ‘Orders’
  2. Select the order that you want to cancel
  3. Click on ‘Cancel’

Your order will be cancelled successfully. Note that, if the order is already shipped, we won’t be able to cancel the order.

No, you will not be charged if you cancel an order. It is absolutely free of cost and there will be no cancellation charges.

No, you cannot cancel an order after it has been shipped.